Privacy and Cookie Policy

Last Updated: [5 January 2026]

1. Introduction

Welcome to Fairline Doors [Part of Ox Architectural Limited]. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your data when you visit our website, as well as our use of cookies.

2. Who We Are (The Data Controller)

Fairline Doors [Part of Ox Architectural Limited] is the "Data Controller" for this website.

  • Email: sales@fairlinedoors.co.uk

  • Postal Address: 2 Crossways Business Centre, Bicester Road, Kingswood, HP18 0RA

  • Company Registration Number: 14223309

3. The Data We Collect

We may collect and process the following types of personal data:

  • Identity & Contact Data: Name, email, and phone number (if you fill out a contact form).

  • Technical Data: IP address, browser type, and location data.

  • Usage Data: Information about how you use our website.

  • Marketing Data: Your preferences in receiving marketing from us.

4. How and Why We Use Your Data

Under the UK GDPR, we only use your data when we have a "lawful basis" to do so.

  • Consent: When you opt-in to our newsletter or accept non-essential cookies.

  • Contract: To fulfill an order or service you have requested.

  • Legitimate Interests: To improve our website performance and security.

  • Legal Obligation: To comply with UK law or tax requirements.

5. Cookie Policy

Our website uses cookies to distinguish you from other users and ensure the site functions correctly.

What are Cookies?

Cookies are small text files stored on your device. Some are deleted when you close your browser ("session cookies"), while others remain ("persistent cookies").

Cookies We Use:

  1. Strictly Necessary Cookies: Required for the operation of our website (e.g., security and site navigation).

  2. Analytics/Performance Cookies: These allow us to recognise and count the number of visitors and see how they move around our site. We use Squarespace Analytics [and Google Analytics] for this.

  3. Functionality Cookies: Used to recognise you when you return to our website.

Managing Your Preferences

You can change your cookie preferences at any time via our website cookie banner. You can also block cookies via your browser settings; however, this may limit your ability to use certain parts of our site.

6. Data Sharing and Security

  • Third Parties: We do not sell your data. We only share data with trusted service providers (like Squarespace for hosting or Stripe for payments) who are also compliant with data protection laws.

  • Security: We use SSL encryption (HTTPS) on our website and have internal measures to prevent data breaches.

7. International Transfers

As we use Squarespace (a US-based company), your data may be transferred to and stored in the United States. Squarespace uses "Standard Contractual Clauses" approved by the UK government to ensure your data receives the same level of protection as it does in the UK.

8. Your Legal Rights

Under UK law, you have the right to:

  • Access your data.

  • Correct inaccurate data.

  • Request Erasure (the "right to be forgotten").

  • Object to or restrict processing.

  • Withdraw Consent at any time.

To exercise these rights, please contact us at sales@fairlinedoors.co.uk.